Leverage Lightning Dialer for Essentials
Introducing inbound and outbound phone capabilities for small businesses, Lightning Dialer for Essentials empowers both your Customer Support and Sales Teams. Easy to set up with guided walk throughs, make it simple to get your teams up and running. Included in Lightning Dialer for Essentials is the call routing feature, customized business hours, and 1-click calls. With 1-click calls, you will be reducing data entry and allowing your representatives to personalize their conversations all while tracking each interaction within your Essentials Organization.
To set goals for your team, simply go to your home page and click the pencil icon next to ‘GOAL’ to edit.