Average Handle Time

Reduce the length of an average service case.


minutes : seconds


ROI Total


Annual Business Benefit1

1ROI is dependent upon many different factors that are customer specific. Therefore, actual results will vary.

*Source: Salesforce.com Customer Relationship Survey conducted March 2015 - May 2015 by an independent third-party, Confirmit Inc. on 4,600+ customers randomly selected. Response sizes per question vary.