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Salesforce Success Cloud

Success with Social Studio

CONNECT WITH EXPERTS, GET BEST PRACTICES, AND LEARN WITH TRAILS

Welcome to the Marketing Cloud Social Studio!

The Getting Started with Social Studio program is a great resource to help you get up and running in Social Studio.

LISTEN & ANALYZE

Learn how to set up your Social Studio account and create custom Topic Profiles and dashboards.

Use this workbook to get familiar with your account and track where you are in the implementation process.

Learn how to set up your account and start using Analyze.

Join this interactive session to discuss how other customers are optimizing their listening strategy and learn best practices for building and optimizing Topic Profiles.

ENGAGE & ACCELERATORS

Use workflow to effectively route posts and connect with posts that matter.

Learn how to scale engagement with customers.

Get a jump start on Social Studio and ways you can use it to fit your business needs, and best practices for admin and user setup.

Tap into the power of the Marketing Cloud and deliver on key business priorities

PUBLISH

Learn how to create and post to your social accounts.

Learn how to create and publish content.

Join this interactive session to learn how to take social publishing and team collaboration to the next level.

Join open office hours with a Marketing Cloud Expert to ask your questions and listen to what other customers are asking. You can also ask your questions prior to Office Hours in the community.


Need Help?

Reach an expert directly to get guidance and support:

Email: marketingcloudsupport@salesforce.com

Call: 1-888-672-3426 or 1-506-442-7100 (option 2 for Support)

UK: 08-082346739
Australia: 1-800-894866


Upgrade to Social Studio

Get all the information you need to upgrade from Radian6 to Social Studio today!

Success Starts Here


GET STARTED NOW


*Offered to Premier customers only – learn more about Success Plans

Got Questions? Join our Trailblazer Community

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